Terms Of Use
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Terms Of Use

Terms and Conditions for Happi2u.com

Effective Date: [Insert Date]
Last Updated: [Insert Date]

By using Happi2u.com, you agree to these Terms and Conditions. If you do not agree, you must refrain from using the platform.

1. Introduction

Happi2u.com is a multivendor marketplace operated by Happi2u Admin, enabling vendors to list and sell their products and buyers to purchase from these vendors. The platform facilitates the transaction but does not own or directly sell products.

Contact Details:

2. Key Definitions

  • Platform: The Happi2u website and associated services.
  • Vendor: A seller using the platform to list products for sale.
  • Buyer: An individual or entity purchasing products via the platform.
  • Products: Goods or services listed by vendors.
  • Admin: The operator and manager of the platform.

3. User Registration and Accounts

3.1 Eligibility

  • Users must be at least 18 years old or meet the legal age for e-commerce in Malaysia.
  • Users must provide valid identification, email addresses, and other necessary details during registration.

3.2 Account Responsibility

  • You are responsible for all activities under your account.
  • Notify Happi2u immediately if you suspect unauthorized use of your account.

4. Vendor-Specific Terms

4.1 Vendor Obligations

  • Vendors must provide accurate and complete product information, including price, description, and availability.
  • Vendors are responsible for the fulfillment of orders, including packaging, shipping, and delivery within the agreed timeline.

4.2 Product Listings and Prohibited Items

  • Vendors must ensure their products comply with Malaysian regulations and do not violate Happi2u’s Prohibited Products Policy.
  • Any counterfeit, illegal, or harmful items are strictly prohibited.

4.3 Vendor Payments and Fees

  • Happi2u charges a commission fee on each sale. The fee structure is communicated during vendor onboarding.
  • Vendors will receive payments after the deduction of applicable fees and commissions, typically within [X days] after order completion.

4.4 Vendor Disputes

  • Disputes between vendors and buyers must be resolved in good faith.
  • Happi2u may intervene if necessary but is not obligated to mediate disputes.

5. Buyer-Specific Terms

5.1 Order Placement and Acceptance

  • Buyers must ensure the accuracy of their orders before confirmation.
  • Once an order is placed, it cannot be canceled unless permitted by the vendor’s policy.

5.2 Payment Terms

  • Buyers must pay for orders using the available payment methods.
  • Payments are processed through secure third-party gateways.

5.3 Delivery and Risk of Loss

  • Vendors are responsible for ensuring timely delivery.
  • Risk of loss transfers to the buyer upon delivery.

5.4 Returns, Refunds, and Disputes

  • Refunds and returns are governed by the Refund and Return Policy.
  • Buyers must initiate return or refund requests within the stipulated time.

6. General Policies

6.1 Content and Intellectual Property

  • All content on Happi2u, including logos, designs, and text, is the property of Happi2u or its licensors.
  • Users may not copy, reproduce, or distribute content without permission.

6.2 Prohibited Activities

Users must not:

  • Post or share false or misleading information.
  • Use the platform for fraudulent or illegal activities.
  • Attempt to disrupt the platform’s operations.

7. Limitation of Liability

Happi2u is a facilitator of transactions and is not responsible for:

  • Errors in product descriptions or fulfillment by vendors.
  • Losses arising from the use of or inability to use the platform.
  • Unauthorized access to user data unless caused by Happi2u’s negligence.

8. Suspension and Termination

Happi2u may suspend or terminate user accounts for breaches of these terms, including:

  • Providing false or misleading information.
  • Violating platform policies.
  • Engaging in fraudulent or harmful activities.

9. Privacy Policy

Happi2u’s use of personal data is outlined in our Privacy Policy, which explains how we collect, use, and protect your information.

10. Governing Law and Dispute Resolution

These terms are governed by Malaysian law. Any disputes shall be resolved in the courts of Malaysia.

11. Changes to Terms

Happi2u may amend these terms periodically. Users will be notified of significant changes via email or platform announcements. Continued use of the platform constitutes acceptance of the revised terms.

12. Contact Information

For questions or concerns about these terms, contact:

Additional Sections for Customization:

  1. Refund and Return Policy: Detailed terms on conditions under which refunds and returns are accepted.
  2. Shipping and Delivery Policy: Vendor obligations regarding shipment timelines, packaging, and shipping methods.
  3. Prohibited Products Policy: A comprehensive list of items that cannot be sold on Happi2u.

Legal Disclaimer:

Ensure these terms are reviewed by a legal expert familiar with Malaysian e-commerce and consumer protection laws to guarantee compliance.

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